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New Participant
October 19, 2020
Question

Call routing depending on the incoming call

I am new to Rigncentral Api. I have two list of phone numbers (List A and List B). Now I want to check incoming calls, and depending on the phone numbers if its falls into List A it will be routed to extension 1 and if List B then routes to ext 2.
Now to achieve this what will be the best way?
Need urgent guidance.
Thanks in advance.

    1 reply

    PhongVu
    Community Manager
    Community Manager
    October 19, 2020

    This blog should give you a great overview to start with.

    And the Call Control APIs would help you to build your own call forwarding logic.