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November 22, 2022
Question

Can't create test call via sandbox

Hi Guys
Can you help us to create some test call via sandbox?
Which api I should use to create some test call and recordings to get call logs https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog?
Should I use this API https://developers.ringcentral.com/api-reference/Call-Control/startCallRecording or this one https://developers.ringcentral.com/api-reference/Call-Control/createCallOutCallSession ?

I need additional data to get request, but I don't know where can I get it. So I catch error response. Do you have any guide/documentation how to create test calls?
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    1 reply

    PhongVu
    Community Manager
    Community Manager
    November 22, 2022

    You can make test calls on sandbox by login the RC app for sandbox at https://app.devtest.ringcentral.com with one of the sandbox users using their username and password.

    You can also login the sandbox web service to add more users (up to 4 users including the default super admin 101), phone numbers and make calls between the users.