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New Participant
December 4, 2021
Question

Can't update time on handset.

Our handset is an hour ahead and I can not get the setting to save when correcting it. Yealink Model W56H

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
December 6, 2021

You can adjust the Regional Settings in the online portal at the deskphone's user extension. Please check the KB article at https://support.ringcentral.com/article/5-10-Editing-your-Extension-s-Business-Hours-Rules-via-Web.html