Skip to main content
The First Step
February 9, 2025
Solved

Can we fetch stereo audio(not real time) through Ringcentral APIs?

I want to just check if any Ringcentral API’s exist which can be used to fetch stereo recording of a stored file

PhongVu
PhongVuAnswer
Community Manager
February 10, 2025

Unfortunately, RingCentral RingEX supports only single channel call recording.

2 replies

PhongVu
Community Manager
PhongVuAnswer
Community Manager
February 10, 2025

Unfortunately, RingCentral RingEX supports only single channel call recording.

kutbuddinThe First StepAuthor
The First Step
February 10, 2025

and when you mention RingEx this applies to any Ringcentral Product? CX as well?