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The First Step
August 19, 2019
Question

Cannot cancel subscription

i cannot cancel subscription id "7bcc42e3-9efa-491c-a0d9-fa9eca88eda5" because i remove sandbox application with active subscription


2 replies

PhongVu
Community Manager
Community Manager
August 23, 2019

Did you mean you deleted the application while a subscription was active? If that was the case, of course your app cannot be authenticated with the clientID and secret as they are invalid. The subscription will expire anyway.

New Participant
December 29, 2020

Did you mean that you’re trying to cancel your monthly subscription and you can’t find where to do it on this godforsaken ring central?