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The First Step
November 3, 2020
Solved

Cannot start "Glip Team Quick Start App"

Hello. When I try to run code on C# I get an error like this:

StatusCode: 400, ReasonPhrase: 'Bad Request'

Method: POST, RequestUri: 'https://platform.devtest.ringcentral.com/restapi/v1.0/glip/teams'

Content: {"message":"Company associated with RC account is not found"}

What I am doing wrong?

    PhongVu
    PhongVuAnswer
    Community Manager
    November 5, 2020

    It looks like you have never logged in to the Glip app in sandbox. Try to login here with the same user credentials. Test by creating a team manually to see if it works. Then run your app again.

    4 replies

    PhongVu
    Community Manager
    Community Manager
    November 4, 2020

    Saying "Glip Team Quick Start App", do you mean following the quick start example in the Dev guide? Did you use the C# SDK? How did you login the platform?

    The First Step
    November 4, 2020

    Yes, this is the quick start example. Yes, it is C#.

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    November 5, 2020

    It looks like you have never logged in to the Glip app in sandbox. Try to login here with the same user credentials. Test by creating a team manually to see if it works. Then run your app again.

    The First Step
    November 5, 2020

    Yey! It works as expected. Thanks, Phong Vu.