New Participant

Question

Controlling the number of fax retries using API

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Is it possible to control the number of retries when faxing using API?

Is it possible to control the amount of time between retries?

We are posting the jobs using: /restapi/v1.0/account/~/extension/~/message-store/

Employee

Unfortunately not. This logic is the same for all accounts and cannot be configured by any means.

A

Anonymous

If you are interested in increasing the number of retries, you can use our API to resend faxes. The same API call can also forward faxes.

You can see more information in our documentation here:

http://ringcentral-api-docs.readthedocs.io/en/latest/messages_faxes/#forwarding-and-resending-faxes