The First Step

Question

Create and Get Compliance Export API is empty data

4 replies
272 views

- I using this API to create and get compliance report every week, but this week I only get 1 request_info.json file

- I run from 2021-03-06 to 2021-03-13

Community Manager

Can you try again with a previous period when you could successfully get the data?

Author

The First Step

Yes, I have got full data information when I made report from 2020-04-06 to 2020-04-13

Community Manager

Why you went all the way to last year?

Try 2021-02-28 to 2021-03-06 and 2021-03-12 to 2021-03-13 to see if anything happens between.

Author

The First Step

When I try 2021-02-28 to 2021-03-06, I have received full data. Today I get from 2021-03-12 to 2021-03-18, I also get full data. It seems to have worked again.