Deleting a user added through Azure Active Directory (AAD) RingCentral Enterprise App

2 replies
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I'm trying to delete a user in RingCentral (through the Admin Portal). I keep getting the message: "The user is integrated with your Directory System and cannot be deleted. Please delete the user in your directory system." The user has been removed in AAD. Does anyone know how to remove him from RingCentral?

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Mary-Community_Moderator

Community Manager

Hi Walter, please get in touch with your Account Manager to get assistance with your concern.

A

alexfertmannssmp

New Participant

I'm trying to delete a user in RingCentral (through the Admin Portal). I keep getting the message: "The user is integrated with your Directory System and cannot be deleted. Please delete the user in your directory system." The user has been removed in AAD. Does anyone know how to remove him from RingCentral?

@wgartner did you ever find a solution? I have a similar problem.

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