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The First Step
May 10, 2020
Question

Device id in softphone

Using Softphone for desktop, can we get the device id in ringcentral api?

Using softphone we can make calls, sms but not sure why we don't get the device id

    2 replies

    The First Step
    May 10, 2020

    Not sure if you will get device id with softphone, because it may not register the device.

    Here is a link you can check: https://forums.developers.ringcentral.com/questions/10052/callout-using-mobiledesktop-app.html

    The First Step
    May 23, 2022

    Hi @Viresh P

    Were you able to get an answer for this please? We have the same problem.