Disabling Public Park

3 replies
629 views

Can I disable the public park on my RingCentral Phone? I know this an old app but I have to use it for the integration with eAgent. Please let me know. I don't want the staff to accidentally park the call there since we will not be using the park feature at all. Thank you

Answer

Hey Adam, we can disable it through your Admin Portal.

You go to Phone System > Groups > Park Locations > 3 dots vertically > Disable.

Thanks!

A

Anonymous

Answer

Hey Adam, we can disable it through your Admin Portal.

You go to Phone System > Groups > Park Locations > 3 dots vertically > Disable.

Thanks!

A

Adam1607118027

Author

The First Step

Yes I am still seeing the public park option on the phone which I wanted removed or turned off completely. Thank you

A

Anonymous

Thanks for the response. Can you try to uninstall the app and reinstall it, please?

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