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The First Step
November 4, 2022
Question

Error 400 on authentication

I followed the code example at https://developers.ringcentral.com/guide/voice/ringout#c# but getting error 400 on the "Authorize" line.


One or more errors occurred. (Call failed with status code 400 (Bad Request): POST https://platform.devtest.ringcentral.com/restapi/oauth/token).


Here is code:

static RestClient restClient;

static void Main(string[] args)

{

restClient = new RestClient("client-id",

"client-secret",

"https://platform.devtest.ringcentral.com/");

restClient.Authorize(

"+1470502xxxx",

"101",

"XXXXXXX").Wait();

call_ringout().Wait();

}

Can you tell me what did I do wrong?

8 replies

PhongVu
Community Manager
Community Manager
November 7, 2022

There was an outage during the weekend on sandbox server. Can you try again and let me know.

BTW, I edited your question to hide app client id and client secret as well as the phone number.

The First Step
November 7, 2022

I got the same error today.

1667838716134.png

The First Step
November 8, 2022

Tested again today and got the same 400 error.

The First Step
November 10, 2022

Can anyone help me?

The First Step
November 11, 2022

I tried again and still getting the same error!

PhongVu
Community Manager
Community Manager
November 11, 2022

Can you do the exact way as the sample code shows

RestClient rc = new RestClient("client_id", "client_secret", false);
The First Step
November 15, 2022

1668536922908.png


Code and error message.

PhongVu
Community Manager
Community Manager
November 15, 2022

Can you share the app client id here.