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The First Step
September 2, 2022
Question

Error 503 Service Unavailable when trying to subscribe to Webhook

Hi Community,

I've been getting 503 Service Unavailable since since some time already when working with Sandbox account (Issuing Webhook subscription request). Yesterday I couldn't even change setting in my account:

1662107038507.png


What could be the reason for this?

Best,

Nikolai Chashchin

5 replies

PhongVu
Community Manager
Community Manager
September 2, 2022

The sandbox server has been down since yesterday. The team is working on it. Please stay tuned.

PhongVu
Community Manager
Community Manager
September 2, 2022

I just run some test. It seems the issue is fixed and the sandbox server is back to normal.

The First Step
September 2, 2022

Hi Phong,

I keep getting the error. Can you please check webhook unsubscribe/subscription request. These are the ones that doesn't work.

Best,

Nikolai Chashchin

PhongVu
Community Manager
Community Manager
September 2, 2022

Confirmed! Notification still does not work. I heard from the team that the sandbox restoration process has not been completed yet. So pls stay tunes.

The First Step
September 2, 2022

Thanks Phong!