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The First Step
August 14, 2024
Question

"errorCode": "MSG-242", "message": "The requested feature is not available"

I am able to send SMS using sandbox number "+12679304013”.
 When I try to send it shows
{
    "errorCode": "FeatureNotAvailable",
    "message": "The requested feature is not available",
    "errors": [
        {
            "errorCode": "MSG-242",
            "message": "The requested feature is not available"
        }
    ]
}

reference

    1 reply

    PhongVu
    Community Manager
    Community Manager
    August 14, 2024

    Sandbox phone numbers do not support SMS out of the box anymore.

    You should try directly on your production phone number.

    Or, submit a dev support ticket to ask for enabling it. This will take a longer time to process and not be recommendable because it’s just a temporary solution.