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The First Step
July 31, 2018
Question

Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

I'm getting this error while trying to Update Call Recording Settings
Exception: In order to call this API endpoint, application needs to have [EditAccounts] permission

SDK HTTP Error at https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/call-recording  Response text: {    "errorCode" : "InsufficientPermissions",    "message" : "In order to call this API endpoint, application needs to have [EditAccounts] permission",    "errors" : [ {      "errorCode" : "CMN-401",      "message" : "In order to call this API endpoint, application needs to have [EditAccounts] permission",      "permissionName" : "EditAccounts"    } ],    "permissionName" : "EditAccounts"
  }

 


I don't see anything called "EditAccounts" what left is Glip, Internal Messages, Meetings





    4 replies

    PhongVu
    Community Manager
    Community Manager
    July 31, 2018
    I think you login with a standard user credentials and try to read call recording settings at the account level. Can you double check is the user has the admin role or try again with the main company log in credentials.

    + Phong
    The First Step
    August 7, 2018
    I'm super admin.
    The First Step
    September 14, 2020

    So no progress on this for over two years. Why don't just show the EditAccounts permission during App creation like the rest, especially when it is needed in many cases?

    The First Step
    September 14, 2020

    "Edit account" permission is advanced permission that you will not see in App creation. You need to contact Dev support team with your app's Client ID and they will add on behalf of you.

    This is what Dev support team informed me when I had similar issue