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The First Step
September 9, 2021
Question

Extension Number missing from APi calls

var ExtParameters = new ListExtensionsParameters();

ExtParameters.perPage = 1000;

var extensionList = await rc.Restapi().Account().Extension().List(ExtParameters);

We used above API call to get all extensions company wide. But we are missing one extension even if that extension is in the call log(whole company wide) data through API. Is there any conditions for which an extension will not be fetched by the API?

    1 reply

    The First Step
    September 9, 2021

    If you check the api working behind here

    https://developers.ringcentral.com/api-reference/Extensions/listExtensions

    There are filters like status and type to restrict the display of extensions.

    Please make sure you are not using any such kind in your code