Skip to main content
The First Step
July 12, 2017
Question

Fax sent from API but status is Sending failed php

I am trying to Send Fax from PHP SDK it works and providing a sent URL but after that when i check the status of fax it is sending failed.

16 replies

The First Step
July 12, 2017
Tayyab,

I used the same exact code and I created a new extension on your sandbox account just to verify on behalf of your account. 

It works fine!  For ref: I have created Ext 102

For more information on how the fax is rendered, you could refer to our FAQ below:

Fax  FAQ RingCentral 

The First Step
July 12, 2017
but on my RC windows it is fail....


The First Step
July 12, 2017
Can u do a RingCentral Meetings now? I could send in the meeting invite to your email.
The First Step
July 12, 2017
yes
The First Step
July 12, 2017
Thanks @AK(Anil) for helping.
Now the issue is resolved i was selecting wrong platform.
Now i am using Server No UI and my fax are working fine
New Participant
March 2, 2021

Hi,

I am using "Other Non-UI" but still facing the same issue .Initially i am getting successful response with queued status

Message id: 9134754005

Message status: Queued , ,

Message uri to get status- https://platform.devtest.ringcentral.com/restapi/v1.0/account/290219004/extension/290219004/message-store/9134754005

But after some time getting "SendingFailed" status for all sent messages.

I am Using Ringcentral SDK for C# dot net core POC .

@ak -Please suggest the solution