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New Participant
June 30, 2017
Question

FAX: SENT ITEMS missing?

I wanted to download a fax transmission I sent last year. But only the most recent sent items are now available. Is there a way to retrieve older sent fax transmissions.

1 reply

Employee
July 11, 2017

Arthur, it is not possible because of retention policy - see https://support.ringcentral.com/article/2178.html