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The First Step
August 25, 2019
Question

Finding missed call in call log api

I was going through call log api and I was figuring out how to get missed call value in the APi.

How can I find from the response if a call was a miss call?

    2 replies

    The First Step
    August 25, 2019

    There is a section in response called result. This value returns the status description of the call operation.

    A missed call will have the result value of “Missed” .

    Other values are In Progress, Voicemail, Reply etc.

    Check the API response details:

    https://developers.ringcentral.com/api-reference/Call-Log/readUserCallRecord

    Also refer: https://stackoverflow.com/questions/52051334/does-the-ringcentral-call-log-api-return-a-missed-value

    And also this excellent article by @Phong Vu :

    https://medium.com/ringcentral-developers/visualize-your-business-communications-history-2c81f85c324a

    The First Step
    November 3, 2019

    @vikas p If you see the docs carefully there is an Enum value: Inbound, Outbound

    So, yes this is what the direction is explained in docs