Forward Calls to Answering Service during normal business hours when no queue members answers

1 reply
475 views

call forwarding

B

bjsvec

The First Step

I didn't try this, but here is an idea:

- Make a virtual extension and set it to forward to the answering service
- Make a new call queue with a single member being that extension
- Enable queue overflow from your call queue to this new call queue.

Seems it might do what you need. Good luck.

Sign up

Login with SSO

Login to the community

Login with SSO