Arjun62509637004

The First Step

Question

Genesys integration with ring central

2 replies
2377 views

Can somebody share the tutorial link to integrate genesys support with RC

integrations

Anirban2396911020

The First Step

There are not much details available about RingCentral integrating with Genesys, however I found one here:

https://www.ringcentral.com/apps/genesis-call-accounting

Hope that help

Khadhar62366241004

The First Step

HI,

Genesys is providing GMS API for chat bot applications or for any other integrations. We can use their Rest APIs.

https://docs.genesys.com/Documentation/GMS/latest/API/ChatAPIVersion1