Skip to main content
The First Step
February 14, 2022
Solved

Get recording from telephonySessionId

How to get recording from telephonySessionId as while ring out only telephonySessionId and status received

screenshot-1.png


    8 replies

    Answer
    February 14, 2022
    kakarThe First StepAuthor
    The First Step
    February 15, 2022

    i know recording not available on the same time but latter on how to get call recoring for specific call as during call we have on session id

    kakarThe First StepAuthor
    The First Step
    February 15, 2022

    i know recording not available on the same time but latter on how to get call recoring for specific call as during call we have on session id , and i don't want to get all the call logs and loop through the record to match session id and then save recording uri in db. I just want recoring uri only for specific call

    kakarThe First StepAuthor
    The First Step
    February 15, 2022

    i know recording not available on the same time but latter on how to get call recoring for specific call as during call we have on session id , and i don't want to get all the call logs and loop through the record to match session id and then save recording uri in db. I just want recoring uri only for specific call

    February 15, 2022

    What RingOut API returns you is the telephonySessionId
    The call Logs API does take in query filters but telephonySessionId is not an available filter right now and is in product backlog
    What that means is that you are left with 2 options right now
    1. Use the get call logs API mentioned here https://developers.ringcentral.com/api-reference/Call-Log/readUserCallLog and pass the query filters like dateTo and dateFrom and do a manual match
    2. Subscribe to telephony session using https://developers.ringcentral.com/api-reference/Account-Telephony-Sessions-Event. This will notify you when the session status changes and will also give you sessionId which can be used in get call logs API to only get logs for that session

    kakarThe First StepAuthor
    The First Step
    February 21, 2022

    can you please send and example as i am not able to get what i wanted


    kakarThe First StepAuthor
    The First Step
    February 21, 2022

    atleast you can send session id ringout api

    February 22, 2022

    Sharing a link to another post that has a blog that talks on how to use subscriptions to get notified when recording is ready.
    This is a workaround
    Please note that is a reference blog
    https://community.ringcentral.com/questions/96811/get-notified-of-recording-being-available-via-webh.html