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The First Step
August 10, 2019
Question

Get the Extension details from list of company Extensions that got the call

My basic question is, if we have multiple Extensions in our account, then how to get the details of the Extension or User which got the call.

A call can be received by a particular User or Extension, but how to check which User/Extension have done that? Any API which can reflect that?

    1 reply

    The First Step
    August 10, 2019

    To get the extension details, you need to look the Account Call-Logs with following API :

    /v1.0/account/{accountId}/call-log 

    with 'view' = 'Detailed'

    Your requirement is already answered here