getting error in custom greeting API

Question

Hi,We need to create the custom greeting for our company account.We are using the  https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/answering-rule  API for the answering rule ID we are getting 11 records in  the response.RESPONSE - After that we are hitting the  https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/greeting  API and getting the error -so can you please suggest the exact answering rule ID that we can use in custom greeting API.

PhongVu · Answer

You cannot create a company greeting using an extension custom answering rule.

Instead, you can use the extension custom answering rule id to create a custom user greeting

If you really need to create a company greeting, use the "business-hours-rule" to set the answeringRule.id

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