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The First Step
August 3, 2019
Question

Getting Forbidden error in API

I am using ringcentral api for ringout in Dev sandbox. But unfortunately I am getting exception:

 "message": "Forbidden", "errorCode": "InternationalProhibited" 

2 replies

The First Step
August 3, 2019

If you are using Dev sandbox as you said in your question, that is free service for developers on Sandbox, and international calling is prohibited there.

check the link:

https://forums.developers.ringcentral.com/questions/136/api-ringout.html

The First Step
August 3, 2019

Your sandbox account doesn't support international calling. Maybe the production env have this feature.