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The First Step
January 7, 2022
Question

Google Workspaces Corporate Directory - Something went wrong

When I link my Google account contacts etc it works, however I get a banner at the top of the RC desktop App (Windows) stating "Sorry, Something went wrong and we couldn't connect to your Google Account. Try Again"
If I click the "X" it goes away but if I go to Phone then back to Contacts it appears again. This is annoying for users and it would be good if there was a known fix.
Thanks in advance for any information offered.


HNY everyone.

2 replies

The First Step
January 7, 2022

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Screen shot

Mary-Community_Moderator
Community Manager
Community Manager
January 7, 2022

Can you try to uninstall/reinstall?