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The First Step
December 9, 2020
Question

Graduation Requirements Call Control for subscription webhook not passing

Hi, I have a Sandbox app with almost all the graduation Requirements passed for a subscription webhook to get call information. The only left is Call Control permission that I can't pass. I tried to take it out but is required to use with the sessions event. Could you tell me how to pass it? Thanks

7 replies

PhongVu
Community Manager
Community Manager
December 10, 2020

Your app client id?

PhongVu
Community Manager
Community Manager
December 10, 2020

Done.

The First Step
December 10, 2020

Thank you very much!

New Participant
January 8, 2021

Hi @Phong Vu I ran into the exact same issue and can you help me as well? the client id is: jcKk_QDITNSos6xgM3IBXA

PhongVu
Community Manager
Community Manager
January 11, 2021

Done!

PhongVu
Community Manager
Community Manager
January 11, 2021

Hi developers,

This problem is a known issue and will be fixed in the near future. If you are facing a similar problem, don't hesitate to submit a support ticket to ask for help with the manual graduation process.

Thanks.

New Participant
January 12, 2021

Thanks, Phong. Your team has resolved this issue for me yesterday.