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The First Step
October 24, 2020
Solved

Graduation Requirements having issues?

  • 5+ API calls per each used endpoint (20+ in total) - I have a single endpoint and over the last 30 days I have 63 successful calls
  • Exercise all requested permissions - We only have SMS permission and I've sent a bunch of them to my phone and I have received them


I am curious as to why these tasks are not checked off my list and why I am not yet allowed to submit for graduation. Is there some undocumented thing I have to do to tick those two off?

Answer
October 27, 2020

Hi @Lucas Nodine , I have reviewed your app and it looks okay to me. It looks like it was talking time to reflect the number of API on devportal , so didnt give you an option to apply to production. I have moved the app manually to production.

12 replies

PhongVu
Community Manager
Community Manager
October 26, 2020

Are you still unable to submit your app for production? If so, what is the app client id?

The First Step
October 26, 2020

Hi Phong Vu

I'm on a same boat as Lucas 99.99% on all my endpoints except for one endpoint i'm unable to hit and can't seem to find it in that API reference. it's called account/directory/contacts

if you can help me - my client id is Day8zhqnSaenpEcJE4aJ1w

and my case number is 11645290

thanks

The First Step
October 27, 2020

Same issues persist. Client ID is Du5u5go8S7WKsTdx2mm-Pg

PhongVu
Community Manager
Community Manager
October 27, 2020

Hi Lucas,

Your app is a bit tricky as I saw you have called the /sms API several times successfully. But the "Apply for Production" button is still disabled. I cannot by pass the graduation process to graduate the app for you because of the SMS permission though. Can you call the /sms API more than 5 times again so I can check by tomorrow if the button remains disabled. Then I will ask the app review team to help you with.

The First Step
October 27, 2020

Morning @Phong Vu

Perhaps I am using the wrong terms, but I am making use of the .net library (RingCentral.net) published on github and we are successfully sending messages via SMS. It uses the /account/extension/sms, are you saying that is different than the SMS permission? All we need to do at this point it be able to send SMS out, if I should use a different permission then please do let me know.

The First Step
October 27, 2020

The RingCentral.Net library gives the following information on the Sms.Post() method.


/// <summary>

/// Operation: Send SMS

/// HTTP Method: POST

/// Endpoint: /restapi/v1.0/account/{accountId}/extension/{extensionId}/sms

/// Rate Limit Group: Medium

/// App Permission: SMS

/// User Permission: OutboundSMS

/// </summary>

Answer
October 27, 2020

Hi @Lucas Nodine , I have reviewed your app and it looks okay to me. It looks like it was talking time to reflect the number of API on devportal , so didnt give you an option to apply to production. I have moved the app manually to production.

The First Step
October 28, 2020

@vyshakhBabji thanks for helping. @Phong Vu thanks for helping.

New Participant
October 29, 2020

i have same issue with graduation. Graduation Requirements are not updating for ~5 hours already :(

ClientId: zKpznzW4QdGh6e9OEo2oyg

New Participant
December 13, 2021

Good day. Is you can review my app to? Just all i need is reading Company Call Log Records by using GET RESTAPI call. Client ID is "YrmpKm-JRBaFBx4U3JokkA". Of course, thanks in advance.