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The First Step
October 20, 2020
Question

Graduation Requirements not updating

I have made calls attempting to meet requirements for graduation, however, the system is not refreshing. As of this post it shows last refresh was 2020-10-20, 16:23:15 UTC, but currently its 2020-10-20T19:07:56. Site statues updates every 15 minutes, or in some places says an hour. Either way, its been a very long time, how can I get this refresh to happen?

    10 replies

    PhongVu
    Community Manager
    Community Manager
    October 27, 2020

    Can you give your latest update about this problem? If it's still not updated, give me the app client id so I can have a look at it.

    The First Step
    October 30, 2020

    It finally updated, but the tooltips that explain that the data is updated every hour, x minutes, etc... those are not accurate. This should actually updated on the hour as it states, or dont provide a refresh interval. Or possibly add a manual refresh option.

    The First Step
    January 28, 2021

    we're seeing the same issue as well.. we're trying to push through so we can use our RC app on production data. is there a way to manually refresh this? the work we're doing is time sensitive and it would be helpful if we can see the updates occur at a faster rate.


    app client ID 8fAkPK8_Qcab6zD9QgtR0Q in sandbox



    New Participant
    March 3, 2021

    Having a similar issue. Can you push this client app id forward to production?

    IbsCeEwGSt-Qo-Z5OWBaeA

    Thanks!

    Tom

    New Participant
    March 23, 2021

    Same thing here app id: m6s_XGo1Trq2N57E6CyR9A and app id: t2A8tbqeSRuRCnkJV9lM_A

    Thank you.

    New Participant
    March 23, 2021

    Got it thank you.

    One is done moved to production


    t2A8tbqeSRuRCnkJV9lM_A

    Has more request than five per endpoint, I'm not sure what else is required, thanks again.

    screen-shot-2021-03-23-at-52616-pm.png

    The First Step
    March 11, 2022

    I have same problem with sandbox client id : HJwYBu_WTOaBc3Bp9njrCQ

    The First Step
    April 1, 2022

    Same thing here app id: gRtLL0JOSXeHRnmZKVHzOA

    Thank you.

    The First Step
    April 1, 2022

    Same thing here app id: etjBCOouQx6rOPjc6ldlGQ


    Thank you.

    PhongVu
    Community Manager
    Community Manager
    April 4, 2022

    This could happens time to time and we are investigating the issue and fix it. In case you experience the issue, please open a ticket and the dev support team can help to graduate your app manually.