High Volume SMS reports

4 replies
365 views

Hello, we signed up for High Volume SMS using a RingCentral number. Used the web app to send a bulk message to several thousand recipients. Now I'm trying to download a report on the campaign using the button in the web app but it just spins indefinitely with no report generated. Is there a way for me to extract data on messages successfully delivered or failed? I also am looking to report on any numbers that elected to opt out of future texts.

sms and text messaging

PhongVu

Community Manager

Can you post this to the Feedback channel from the app? I will reach out to you from there.

For getting opted-out numbers. Open the Settings page and select the "Opted-out Numbers" option

Thanks

PhongVu

Community Manager

Just want to follow up on this. Could you download the campaign detailed report?

G

gmozeik

Author

The First Step

Thanks for the reply, Phong. All of the sudden this morning I was able to download the report. I was also able to view opt-outs where you suggested. I'm all set now.

PhongVu

Community Manager

Great! Do you know that you can implement a webhook in your server to receive campaign reports programmatically. Click the "Setup Webhook" to see how to set it up.

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