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The First Step
May 2, 2023
Question

Historical call log retrieval via API

I am trying to retrieve call logs prior to a year and as per the link below which explains the retention policies. I see that its for 1 year. Does RC have an "archived" API link to retrieve call logs prior to 1 year as a one time basis or are they permanently deleted from RC server with absolutely no retrieval possibility?

RingCentral data retention policies | RingCentral MVP

1 reply

PhongVu
Community Manager
Community Manager
May 3, 2023

No, deleted data after data retention is permanently deleted and cannot be restored.