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New Participant
April 18, 2023
Question

How can I cross reference the data from the Call Log Detail API with the Call Log report in the Admin Portal?

I am trying to reproduce the data in the Admin Portal detailed Call Log from the data obtained via the Call Log API. I can find all the data, but I would like to confirm exactly which columns are used to populate the report. I suspect there might also be some logic regarding Inbound vs Outbount, legs Master records, etc.

1 reply

PhongVu
Community Manager
Community Manager
April 18, 2023

You can look at this GitHub repo project, where I read and parse the call log records to create similar data format as of the admin portal call log .CSV report.

Focus on this method.