Skip to main content
The First Step
Feb 22, 2017 12:03 AM UTC
Question

How can there be an extension with no extension id?

Here's the entirety of a call-log from one extension to another that actually omits the extension id from the last leg. Is it omitted because extensionNumber "1" is invalid? (I can't actually find that extension in our account.)


If this is a misdial, shouldn't the result be something other than 'Missed'?


{ "uri" : "https://platform.ringcentral.com/restapi/v1.0/account/723878016/device/210249608016";,

"id" : "210249608016"

}

},

"transport" : "VoIP",

"legType" : "SipToPstnMetered",

"extension" : {


"uri" : "

1 reply

Found Your Voice
Feb 24, 2017 11:23 AM UTC
Is that extension a Group instead of a User? That might explain the missing ID.