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New Participant
November 20, 2019
Question

How do I resolve "User needs to have [MeetingsRecordings] permission" error?

{
  "errorCode": "CMN-408",
  "message": "In order to call this API endpoint, user needs to have [MeetingsRecordings] permission"
}

Getting the above error when trying to query the Meetings API even though I've created an application in the sandbox that has all permissions (including meetings). Other API endpoints like calls-log seem to be working but this one is giving me a lot of trouble. Anyone have any insights into what might be wrong here?

    6 replies

    PhongVu
    Community Manager
    Community Manager
    November 20, 2019

    The error is misleading. In this case, it means that the meeting API is not supported in sandbox environment.

    Let me know you sandbox account's main company number so I can check if I can enable it for you.

    New Participant
    April 1, 2020

    I am facing the same issue "In order to call this API endpoint, user needs to have [Meetings] permission " .Can u help to get out of it ?

    Accountnumber is +14704330731

    The First Step
    July 10, 2020

    @Phong Vu


    I'm having this same issue - In order to call this API endpoint, user needs to have [Meetings] permission


    Can you please enable Meetings for me?


    Sandbox - 470-502-3044

    The First Step
    July 10, 2020

    Thank you, sir! Also, any chance you could get my app approved for access to RC Video. We have 5 customers that will use this immediately and more coming soon.

    The First Step
    July 10, 2020

    This is the client id for our RC App.

    eNfCGymuTjCNSGomZkaBmA

    Maybe I just don't know how to access it? I don't see it in the permissions I can add to the app. And this page - https://developers.ringcentral.com/guide/meetings/video - I don't have credentials that will allow access to the documentation.


    I know we have RCV in our production (paid account) but I don't know if we have access as a developer for the above mentioned app/client id

    The First Step
    September 26, 2022

    I am facing the same issue "In order to call this API endpoint, user needs to have [Meetings] permission ". Can you please enable Meetings for me ?

    Sandbox Account : +19294732802