How do I retrieve hard-phones device IDs?

3 replies
721 views

Hello,

By using https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/device to retrieve all the account devices, I don't see the "type:hardphone" which I am looking for in particular as I will use their device IDs in other API calls.

however, If I use https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~ it returns the associated hardphones and softphones for this extension.

Any idea on how to retrieve all the (devices ID) for hard-phones in the account?

Regards,

Ahmed

A

Anirban2396911020

The First Step

Have you tried:

GET https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/device

Format is https://platform.devtest.ringcentral.com/restapi/v1.0/account/<accountId>/extension/<extensionId>/device

A

Ahmed2249190011

Author

The First Step

Yes, this returns the devices attached to my extension, not a list of all the devices in the account.

Regards,

Ahmed

PhongVu

Community Manager

The account device list API is an internal API. Probably, you got access to the API via your earlier request. Please submit a support ticket for help.

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