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The First Step
March 2, 2022
Solved

How do you pull data for all users within an account?

Please forgive any ignorance on my end as I am very new to the RingCentral platform

We have a need to pull all account data for our institution from RingCentral and I have found an API provided that pulls account data. However, this only pulls data for a specific given account and we need to do a "wide open" pull of all accounts. I have seen some evidence that this ability is in the works. Is that true? Is there a workaround, or another preferred method to pull all accounts?

    PhongVu
    PhongVuAnswer
    Community Manager
    March 2, 2022

    In RingCentral, account is a company and extensions (users) are employees under that account (think of employees in a company). You are wrote all accounts, I guess that you meant all extensions, right?

    To read account info, call this API

    To read all extensions info, call this API and you may need to read each extension individually to get more details, call this API

    Hope this helps!

    2 replies

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    March 2, 2022

    In RingCentral, account is a company and extensions (users) are employees under that account (think of employees in a company). You are wrote all accounts, I guess that you meant all extensions, right?

    To read account info, call this API

    To read all extensions info, call this API and you may need to read each extension individually to get more details, call this API

    Hope this helps!

    jsmith141The First StepAuthor
    The First Step
    March 2, 2022

    Thank you and yes it does. It looks like I had my terminology mixed up. Do you happen to know where I could find the accountId for a sandbox account? I do not see it in the admin console