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The First Step
March 24, 2022
Solved

How to enable Auto Log SMS and Auto Log Notes for all users

As the question suggests - we are able to enable call recording so how can we do the same for SMS and Notes? It is off by default so if a user does not configure this, it is manual and missed.


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    Mary-Community_Moderator
    Community Manager
    March 28, 2022

    @Mark Schultz as of now, we don't have an option to enable this feature in bulk. Please submit a feature request for this at https://ideas.ringcentral.com/

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    March 28, 2022

    @Mark Schultz as of now, we don't have an option to enable this feature in bulk. Please submit a feature request for this at https://ideas.ringcentral.com/

    mschultzThe First StepAuthor
    The First Step
    March 29, 2022