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New Participant
January 23, 2018
Question

How to enable automatic call recording in Sandbox environment

Hi,


How to enable automatic call recording in Sandbox environment


or


How to create call recording in Sandbox environment



Because of this i am not able to pass Graduation Test in sandbox environment




2 replies

Employee
January 24, 2018
January 24, 2018

The sandbox account has on-demand call recording (*9 or the record button on the RingCentral app) but not automatic call recording.


You can learn more about on-demand call recording here:


https://support.ringcentral.com/article/How-to-Initiate-On-Demand-Call-Recordings.html


If you wish to create call recordings programmatically, here is an app that will do that for you:


https://github.com/anilkumarbp/Sample-Demo-to-Download-Call-Recordings