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The First Step
January 12, 2023
Solved

How to sync the incoming sms?

Hello!

Currently, I am setting up the scheduled job that is using the API: https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/message-store to get messages and sync them to my system but it is inconvenient. I need a method that can sync the SMS immediately whenever the message is sent to the Ringcentral number. Is there any method that can do it, such as webhook? Please advise.

Mike Stowe
Community Manager
January 12, 2023

You can take advantage of the instant message webhook/ notification to be notified whenever there is a new inbound SMS message.

More information is available here: https://developers.ringcentral.com/guide/notifications/webhooks/creating-webhooks

Please let me know if you have any questions.

2 replies

Mike Stowe
Community Manager
Community Manager
January 12, 2023

You can take advantage of the instant message webhook/ notification to be notified whenever there is a new inbound SMS message.

More information is available here: https://developers.ringcentral.com/guide/notifications/webhooks/creating-webhooks

Please let me know if you have any questions.

The First Step
January 13, 2023

Thank you for your support. It is very helpful.