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New Participant
May 19, 2020
Question

I'm using free developer account. Can you please tell me how do I enable Meeting feature in free account?

I am able to create a meeting via Sandbox . I am getting 403 "Forbidden Error".

Please help me out.

    4 replies

    PhongVu
    Community Manager
    Community Manager
    May 19, 2020

    Are you a RingCentral Customer? If yes, we can enable the meeting for your sandbox account so that you can call Meetings APIs to schedule and manage meetings before you graduate the app to your production. You cannot run meetings in sandbox environment though.

    If you are a customer, please submit a support ticket with your production account information and request for enabling meetings for your associated sandbox account.

    The First Step
    May 21, 2020

    By default sandbox account is not enabled with meetings feature.

    Since you mentioned you are not a customer and using free account, you need enable Meeting feature in free account by requesting RingCentral.

    The First Step
    October 20, 2020

    Thank you Phong. I can start meetings. I can schedule meetings. This is not the problem. The problem is that I don't see nor have the option to add my company logo to my background nor add a virtual background. Where is it? How do I add it?

    PhongVu
    Community Manager
    Community Manager
    October 26, 2020

    Don't ride on a thread where your question and the original question are different. Always ask a new question in a new thread.