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The First Step
November 5, 2015
Question

Integration: Tracking Solution?

We are looking for a call tracking solution for our small, but growing Customer Call Center (ticketing type system). Is anyone using any software that integrates well with Ring Central?

3 replies

reginaThe First StepAuthor
The First Step
November 5, 2015
We are currently looking at solutions like Fresh Desk.
Participating Frequently
May 1, 2018
Hey Regina,

How are you doing? Curious as to what solution you ended up using. Hope you can fill me in whenever you have the time. Cheers!
May 1, 2018
RingCentral is integrated with a number of these solutions that are on our App Gallery. The link above showcases a select few integrations, but the link below lists them all:


I saw the HappyFox integration at the RingCentral Connect Central conference last year and it looked nicely integrated: