"Invalid resource owner credentials" PHP

9 replies
2011 views

I'm just trying to do this:

require('../vendor/autoload.php');  $sdk = new RingCentralSDKSDK('******', '*******', RingCentralSDKSDK::SERVER_SANDBOX);  $sdk->platform()->login('16079303113', '', '********');

But am getting this error:

Fatal error: Uncaught Exception: Response has unsuccessful status in /var/www/html/vendor/ringcentral/ringcentral-php/src/Http/Client.php:43 Stack trace: #0 /var/www/html/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(276): RingCentralSDKHttpClient->send(Object(GuzzleHttpPsr7Request)) #1 /var/www/html/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(363): RingCentralSDKPlatformPlatform->sendRequest(Object(GuzzleHttpPsr7Request), Array) #2 /var/www/html/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(183): RingCentralSDKPlatformPlatform->requestToken('/restapi/oauth/...', Array) #3 /var/www/html/ajax/fax_prescriptions.php(7): RingCentralSDKPlatformPlatform->login(Array, '', '******') #4 {main} Next RingCentralSDKHttpApiException: Invalid resource owner credentials in /var/www/html/vendor/ringcentral/ringcentral-php/src/Http/Client.php:54 Stack trace: #0 /var/www/html/vendor/ringcentral/ringcentral-php/src/Platform/Platform.php(276): RingCentralSDKHttpClient->s in /var/www/html/vendor/ringcentral/ringcentral-php/src/Http/Client.php on line 54

I have double and triple checked the password.

A

ak

The First Step

George,

Have you been able to Login successfully into Sandbox Service web with the same credentials:
https://service.devtest.ringcentral.com

It looks like your sandbox account has not been activated by the email which you would receive initially. Could you confirm the same for me, please?

G

george-shih

Author

The First Step

Ah. Thank you! Didn't notice the activation email.

G

george-shih

Author

The First Step

Is there a way to resend activation?

A

ak

The First Step

I have resent the activation email to the one tied to the developer account.

R

raffaello-galli

New Participant

I need the activation email to be resent for my account. Is it possible? Thanks in advance.

A

ak

The First Step

You can resend the activation email by logging into Developer Portal and click on the Top Right Profile Image -> Sandbox Accounts

If you do not find an option, kindly provide the name of your Organization or the Main OCmpany Number on Developer Portal and I could re-send the activation email for your sandbox account.

L

lonnie-ezell

New Participant

I'm having a similar problem. There's no link to re-send Activation email. When I click the Activation link in the email I received, it says I've already been activated, but if I try to login at https://service.devtest.ringcentral.com it says I need to be activated, so I seem to be caught in a loop.

My organization name is TestMe DNA. How do I get this resolved so that I can get back to building?

A

ak

The First Step

Hi Lonnie,

Your Sandbox account should be activated now. Can you login again please?

L

lee

The First Step

FYI.

I was having the same problem and looked on our Barracuda email security and the email sent was blocked due to bad PTR.