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The First Step
April 6, 2017
Question

Is it possible to automate SMS texting on RC phones?

Is there any RingCentral API that allows SMS texting to be automated for RC users through an integration? If not, does anyone know if RingCentral is working on this? It would be awesome feature for RC business - to integrate with Office 365 or google calendar to send automated text messages as appointment reminders to customers.

    6 replies

    The First Step
    April 6, 2017
    Yes, I am quite sure something like this can be done with the RingCentral API.  You will need to hire a developer or become one to get it working though :)

    https://developer.ringcentral.com/api-and-docs.html
    The First Step
    April 7, 2017

    Yes, as Brandon rightly suggested you could build this own integration for yourself or we also do provide an offering to build Integrations at a cost ( we have a team who could build the integration )


    If you would like to be connected with the team, kindly email us with the necessary details to the developer support team or submit a support ticket.

    Participating Frequently
    August 25, 2020

    Hi @josh-w. did you get this automated sms resolved yet?


    josh-w.The First StepAuthor
    The First Step
    August 26, 2020

    Hi @David Cardona. Yes, our firm has resolved this issue. We now use a scheduling software that automates SMS reminders for all client meetings.

    Participating Frequently
    August 26, 2020

    Which software?


    New Participant
    June 9, 2021

    @josh-w. Would love to pick your brain on Acuity? send me a message at sales@usesendit.com