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New Participant
March 13, 2020
Question

Is sending SMS from RingCentral's API free?

Since we started exploring RingCentral recently, We do have some basic query.

What is the price for each text message sent from RingCentral's SMS API? Do we need to pay anything for sending SMS from there? Also, we noticed that there is a watermark in each text message we sent? How can we remove it from the configuration? We didn't see any configuration change for that.

    2 replies

    The First Step
    March 13, 2020

    For your first question, you can check the details with the backend developer team by submitting a help ticket.

    Meanwhile, you can refer this https://support.ringcentral.com/s/article/International-SMS?language=en_US

    For your second question, the answer is: From Sandbox, the SMS is for testing purposes and there will be a watermark on every SMS text. You cannot use SMS for commercial purposes. Once in production, this watermark will not be there.

    ref: https://developers.ringcentral.com/guide/basics/sandbox

    So technically there will be no configuration to remove this as the watermark is intentionally kept for the sandbox environment

    PhongVu
    Community Manager
    Community Manager
    March 13, 2020

    Please read this blog for information about SMS regulation and price.