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New Participant
July 21, 2020
Solved

Is there a new equivalent for rcmobile:// deep linking on iOS?

Previously when we were using the RingCentral Phone app we could use the following url scheme to deep link and open the RingCentral Phone app.

rcmobile://call?

Since the switch to the new iOS app this url scheme no longer works. Is there an alternative deep linking scheme that would work for the new version?


I know the following is open as well but I haven't seen any update as to a resolution
https://forums.developers.ringcentral.com/questions/9598/need-an-update-to-custom-rcmobile-uri-scheme-that.html

    PhongVu
    PhongVuAnswer
    Community Manager
    July 21, 2020

    I don't have an iPhone to test, but can you try these? They work on Android.

    For calling
    <a target="_blank" href="glip://r/dialer?number=+1xxxx">Dial +1xxxx</a></br>
    <a target="_blank" href="glip://r/call?number=+1xxxx">Call +1xxxx</a></br>
    For texting
    <a target="_blank" href="glip://r/sms?type=new">SMS</a></br>
    <a target="_blank" href="glip://r/sms?type=new&number=+1xxxx">SMS NUMBER</a></br>
    <a target="_blank" href="glip://r/sms?type=new&number=+1xxxx&content=Hello from a Web page">SMS NUMBER & TEXT</a></br>


    1 reply

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    July 21, 2020

    I don't have an iPhone to test, but can you try these? They work on Android.

    For calling
    <a target="_blank" href="glip://r/dialer?number=+1xxxx">Dial +1xxxx</a></br>
    <a target="_blank" href="glip://r/call?number=+1xxxx">Call +1xxxx</a></br>
    For texting
    <a target="_blank" href="glip://r/sms?type=new">SMS</a></br>
    <a target="_blank" href="glip://r/sms?type=new&number=+1xxxx">SMS NUMBER</a></br>
    <a target="_blank" href="glip://r/sms?type=new&number=+1xxxx&content=Hello from a Web page">SMS NUMBER & TEXT</a></br>