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The First Step
Jan 23, 2017 4:30 AM UTC
Question

Is there any way to check sent fax Log.

Is there any way to check Fax Log other than quering the Message id that we get in the response.


Any notification for fax failure?


I have a Production account.

6 replies

Employee
Jan 23, 2017 6:47 AM UTC
Check the message notification: https://developer.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageEvent

Let me know whether it works for you.
ajatharThe First StepAuthor
The First Step
Jan 24, 2017 10:59 AM UTC
Hi Tyler,

I have used this method to retrieve the status of the Fax sent.

I just needed a log 


like this one which comes on the main site.
Found Your Voice
Jan 24, 2017 4:13 PM UTC
You can fetch this data using the Message API resource: https://developers.ringcentral.com/api-docs/latest/index.html#!#RefGetMessageList
ajatharThe First StepAuthor
The First Step
Feb 2, 2017 10:57 AM UTC
Got It. Thanks.

Just one question. If the fax gets rejected or due to some failure in RingCentral is there any mail triggering setup present in Ring Central? 
ajatharThe First StepAuthor
The First Step
Mar 31, 2017 9:57 AM UTC
Can we change the FAX notification Email for Success and Failure of Fax through API on RUNTIME from the code?
ajatharThe First StepAuthor
The First Step
Apr 5, 2017 6:48 AM UTC
HI,

any update on this?