Maximum duration of supervise call

11 replies
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Hi community,

I would like to ask if there is some limit of supervise duration of a call session. I have strange behavior with integration with RingCentral. I don't have calls longer than 15mins. Is this an issue with the subscription that last 15mins and needs to be renewed? For subscription i'm using RingCentral.Net.Pubnub package compatible with .net 4.7.

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P

Petre1943803064

Author

The First Step

Dear @Vyshakh Babji ,

Here are call information from today:

Call information:

User: James Selway

time_started: 1632388375000 Thursday, September 23, 2021 11:12:55 AM GMT+02:00 DST

time_connected: 1632388375000 Thursday, September 23, 2021 11:12:55 AM GMT+02:00 DST

time_ended: 1632396475000 Thursday, September 23, 2021 1:27:55 PM GMT+02:00 DST

Session-id: s-b247c60103694d19b4d51884e880154c-1

Party-id: p-b247c60103694d19b4d51884e880154c-1

Sip call-id: 2243557a-3693-47fa-9519-aca8f302967d

Usefull sip data:

p-rc-api-ids: party-id=p-b247c60103694d19b4d51884e880154c-3;session-id=s-b247c60103694d19b4d51884e880154c

p-rc-api-monitoring-ids: party-id=p-b247c60103694d19b4d51884e880154c-1;session-id=s-b247c60103694d19b4d51884e880154c

INVITE sip:441159004000*6500@172.30.132.43:63229=104.245.57.27:43730

Wireshark data: https://drive.google.com/file/d/1pG2NWHIo_oyvhvJxEPZtHgDHQ5aC5_0v/view?usp=sharing

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