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The First Step
April 5, 2021
Solved

"messageStatus": "Queued" using a2p sms

Hi,

I am getting "messageStatus": "Queued" all the time, using Production application. How long should messages stay on queued status? The batch size is only 1.


    PhongVu
    PhongVuAnswer
    Community Manager
    April 5, 2021

    We found an issue that time to time, when there are multiple users sending large batches, the system puts new batches in a queue to wait for it's turn for about 10-11mins. This was fixed last week and expecting to be released soon during this week.

    3 replies

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    April 5, 2021

    We found an issue that time to time, when there are multiple users sending large batches, the system puts new batches in a queue to wait for it's turn for about 10-11mins. This was fixed last week and expecting to be released soon during this week.

    The First Step
    April 6, 2021

    Got it. Thanks!

    The First Step
    April 30, 2021

    Hello. We are having the same problem. And messages are staying in Queued status for few hour now. What can we do to fix this?