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The First Step
May 17, 2022
Solved

Missing Permissions? IVR editing

I want to use the RingCentral create IVR prompt API endpoint, but I keep getting an error. Do I need to add permissions to my application in order to go to the next step?

(https://developers.ringcentral.com/api-reference/IVR/createIVRPrompt) in my PHP application. The code is working fine and I am able to send the request to RingCentral. However I am getting the following error.
{
“errorCode”: “InsufficientPermissions”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“errors”: [
{
“errorCode”: “CMN-401”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“permissionName”: “EditAccounts”
}
],
“permissionName”: “EditAccounts”
}

    PhongVu
    PhongVuAnswer
    Community Manager
    May 17, 2022

    The Edit Accounts permission can only be added based on customer request. Pls submit your request providing the account and app info to the dev support channel.

    3 replies

    PhongVu
    Community Manager
    PhongVuAnswer
    Community Manager
    May 17, 2022

    The Edit Accounts permission can only be added based on customer request. Pls submit your request providing the account and app info to the dev support channel.

    The First Step
    May 17, 2022

    Every time you answer, you guide me in the right direction. You also answer so very quickly. I appreciate you.

    The First Step
    May 17, 2022

    I added the request to the developer section.