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The First Step
Dec 22, 2016 1:17 AM UTC
Question

Monitor calls

I"m not seeing any API call for monitoring calls, whisper, or barge feature, am I missing something?

3 replies

Dec 22, 2016 3:07 AM UTC

We do not have API for Whisper/Barge currently. Please refer this article to understand how it works. https://support.ringcentral.com/article/8086.html . Please contact customer support for further support.

Employee
Dec 22, 2016 2:00 PM UTC
Dec 22, 2016 7:36 PM UTC
Also,  as the Whisper/Barge feature uses DTMF,  you could use these features via RingCentral WebRTC. For further information please see this repository: https://github.com/ringcentral/ringcentral-web-phone